Help

how do I get started? Not familiar with hmvdigital? Here are a couple of tips to help you get started:

• If you know exactly what you’re after, use the search bar at the top of every page to look for a particular artist, album or track. Or if you’re in need of some inspiration, check out our charts on the left-hand side of the page, or use the tabs under the search bar to browse by a particular genre.
• Next to every track (and on every album cover) you’ll see a small triangle icon. Click this to hear a 30-second preview of the song. You can pause or stop the preview using the player in the top right-hand corner. The player will store multiple previews as a play list. Just click on the down arrow on the player to access or clear this list.
• Once you’ve found something you like, click ‘add to basket’ to buy the whole album/bundle, or click on the ‘plus’ sign to add a single track. If that’s all you’re after, you can proceed to payment. Otherwise, continue browsing.
• When you’re ready to pay, click ‘checkout’ on the right-hand side. If you don’t have an account you’ll need to set one up. You can find out more about paying below.
• Once you’ve paid, you’ll be directed to My Downloads. This is where all your previously purchased downloads are kept. You can find out more about downloading below.

If you need more information on how to download from hmvdigital, we’ve put together a list of Frequently Asked Questions below. Otherwise, feel to contact our customer services team using the form below

However, if you’re up to speed already, jump right in and discover a whole new way to love music by browsing hmvdigital now.

Shopping

Paying

Downloading

My Account